LumenVox releases advanced biometric authentication suite Ve
SAN DIEGO, Jan. 29, 2020 /PRNewswire/ -- LumenVox, a global leader in speech and authentication solutions, released its most advanced suite of biometric authentication technologies to date, Version 8.
LumenVox' Version 8 harnesses the power of artificial intelligence and biometrics to simplify the customer-agent interaction. The existing, vulnerable security practices of call centers are strengthened with quick, effortless, and compliant multifactor biometric authentication. The identity of customers may now be validated easily and securely with the human voice.
The Version 8 Suite takes advantage of years of development, testing and expertise--and enters 2020 with more customer conveniences and improved user interfaces, enabling a variety of multi-modal solutions with the following:
Autonomous Agent Control
With Version 8 enterprises can now rely confidently upon passive and active voice biometrics instead of weak passwords and pins. Version 8 is now available worldwide.
LumenVox revolutionizes customer communication. Our flexible and cost-effective technology enables you to create effortless, secure customer-agent interactions in call center environments. We provide a complete suite of speech and multifactor authentication technology to make customer relations faster, stronger and safer than ever before. Our expertise is extensive—we support a multitude of applications for voice, facial biometrics, passive and active authentication, fraud prevention and public security. And we do it all by putting you and your customers first.
Melinda Ziemer (Worldwide Director of Marketing)
+1 858-707-7700, say "Melinda Ziemer"